Last updated: 30 July 2026
Purchases are handled by Paddle
AbyssIPTV Pro is sold through Paddle.com, our authorized reseller and Merchant of Record. Paddle is the merchant of record for your purchase and handles billing and refunds on our behalf.
Our refund policy
We want you to be happy with AbyssIPTV Pro. If it doesn't work for you, contact us via the Support form within 14 days of purchase and we'll issue a full refund — no complicated conditions. Tell us what went wrong; we'll also try to help fix it first if it's something we can sort out quickly.
EU consumers — statutory right of withdrawal
If you're a consumer in the EU, you generally have a 14-day right to withdraw from an online purchase of digital content. Because AbyssIPTV Pro unlocks immediately on activation, Paddle's checkout may ask you to confirm you want immediate access and understand this can affect your withdrawal right for that digital content, in line with EU consumer-protection law. This doesn't reduce the promise above — we still offer a straightforward 14-day money-back guarantee regardless.
How to request a refund
- Use our Support form, or
- Contact Paddle support directly — your order confirmation email from Paddle includes a link to manage your purchase.
Refunds are returned to your original payment method and are typically processed within a few business days by Paddle.
Exceptions
We reserve the right to decline a refund in cases of clear abuse — for example repeated purchase-and-refund cycles, fraud, or a chargeback already filed with your bank or card issuer.